RDK-03004 – We’re having trouble connecting – X1 Error Message. When this error occurs, you will see the following message on your device: “We’re having trouble connecting to the X1 Platform.”
- 1 What does the code RDK 03004 mean for Comcast?
- 2 How do I fix my Comcast error code?
- 3 How do I reset my Comcast cable signal?
- 4 How do I force restart my Comcast cable box?
- 5 How do I fix my Comcast code RDK 03004?
- 6 What is Comcast code RDK 03036?
- 7 How do I fix my Comcast code 228?
- 8 What is wrong with Comcast on demand?
- 9 How do I fix error code 227 Comcast?
- 10 Why does my Comcast box keep rebooting?
- 11 How do I know if my cable box is bad?
- 12 Why won’t my Xfinity remote turn off my TV?
What does the code RDK 03004 mean for Comcast?
Error Code: RDK-03004. Description: This error means that your box isn’t getting a proper upstream signal from the CMTS. Try disconnecting the coax cable for a few seconds and reconnecting it. If that doesn’t fix it, one of our specialists can help review this further for you.
How do I fix my Comcast error code?
You can select to Ask the Xfinity Assistant or Search for the error code in support articles. If you select Ask the Xfinity Assistant, follow the prompts within Xfinity Assistant to troubleshoot and resolve your issue.
How do I reset my Comcast cable signal?
Restarting Your Xfinity Gateway via My Account Online
- Log in to your account at xfinity.com/myaccount using your Xfinity ID and password.
- Scroll down and select Manage Internet.
- Select Restart Modem to begin troubleshooting.
- Select Start Troubleshooting to begin your modem restart.
How do I force restart my Comcast cable box?
Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.
How do I fix my Comcast code RDK 03004?
Solution Code To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart.
What is Comcast code RDK 03036?
The RDK 03036 error code happens when the program you’re getting from Comcast has an issue. It mainly happens if the program either does not fulfil the requirements to play TV shows or insufficient information, usually in reserve, which prevents it from playing.
How do I fix my Comcast code 228?
Comcast status code 228 – How To Fix Guide
- Solution 1: Emailing/Phoning Customer Support.
- Solution 2: Full Rebooting of Comcast box.
- Solution 3: Properly inspect all the Cables and Lines outside the house.
- Solution 4: Make use of another outlet.
- Solution 5: Engage in discussion with a Comcast Technician.
What is wrong with Comcast on demand?
If Comcast’s system is having issues, your On-Demand streams don’t work. Call the company at 1-855-399-1542 or talk to a chat agent at Xfinity.com to confirm there’s an outage in your area. If there’s no outage in your area, check all your cables. Use these apps to workaround the On-Demand issues on your cable box.
How do I fix error code 227 Comcast?
Comcast status code 227 – How To Fix Guide
- Solution 1: Do a complete reboot of your Comcast box.
- Solution 2: Check the entire lines and cables.
- Solution 4: Try a Different Outlet.
- Solution 5: Reach out to the customer support wing of Comcast.
- Comcast technician.
Why does my Comcast box keep rebooting?
Simple ventilation or signal problems can cause cable boxes to reboot. While it may surprise a user if a cable box reboots without user interaction, the reasons are as simple as power surges, overheating or temporarily degraded signal quality.
How do I know if my cable box is bad?
How Can I Tell If I Have a Bad Cable Box?
- Ensure your box and television are receiving power.
- Test your television to make sure a lack of picture isn’t because the television isn’t working.
- Check all connections between the television and cable box.
- Tune in the television to the correct channel if using a coax line.
Why won’t my Xfinity remote turn off my TV?
To turn off the TV Box, you must either press the Power button on the front panel of the box, configure the TV Box to go into Power Saver automatically or simply leave the TV Box on while turning off the TV.